Thursday, February 16, 2012

Motorola Claims Data Remains on Refurbished Devices


Maspeth, NY 718-416-1656
Motorola Mobility Inc. says some of their refurbished tablets have been sold with prior owner’s data still listed on the devices.

The consumer electronics giant has learned that there have been 100 cases where the original owner’s information was not completely erased from a Motorola Xoom Wi-Fi tablet before it was resold. The problem stems from 6,200 tablets that were resold by Woot.com between October and November, 2011.

"While this matter likely affects only a small number of refurbished units, Motorola has a strong commitment to its consumers and is proactively responding to mitigate any risk to its customers," the company said in a news release on February 3rd. "Motorola has confirmed that any refurbished units sold outside the time period in question were properly refurbished (wasterecyclingnews.com).”

People who buy these tablets may have access to documents, photos and user name/passwords that were not reset before the item was returned. All of this information should have been erased by the previous owner when they were sent back.

If you are returning an electronic device that could have personal information on it, USA Shred could help you protect your identity by shredding documents and electronic data (www.usashredinfo). Click on the link to learn more about how this works.

Make sure you recycle your old electronic devices. If you have any questions about what devices can be recycled, call us at Boro Wide Recycling at 718-416-1656 for more information.

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